Reputation management involves a lot of different variables. This is not a topic to ignore. People are talking about you. Are you listening and responding?
Social Channel Distribution
Social media channels can be pots of gold when it comes to website referral traffic. Common questions that come up are:
And how often?
Take advantage of our unique insights into your consumers behavior which are based on facts and not on opinions. There is no doubt that your target market is using some form of social media. Blasting your community with STUFF about YOU will not work. A solid approach to content curation and distribution will show your unique community that you are relevant. Social channel distribution also plays a part in website referral traffic.
Are You Listening?
In the old days you needed to travel to the town square to get the latest gossip. Not anymore. With the flick of a keystroke people can quickly and easily post something online both good and bad about your brand without you even knowing about. Is your company prepped for this? Market Me Social provides real time reputation management and monitoring to keep you in the loop on how your brand is being represented. That is but just one piece. The next item related to this is your response!
Unless you have an in-house or contracted Public Relations group to turn to, you may not know how to respond. Many companies feel that if they avoid even having social media channels that this will save them the trouble. WRONG! People will talk about you no matter what. You just need to channel the discussion. Market Me Social is prepped to handle those response and/or coach you on the best approach to respond quickly and effectively.
Everything you do online should support your overall brand statement, mission, goals. However you label it, there must be consistency. What are you doing to showcase that your brand exists not to just sell something but to be part of a great community? Have you carefully examined the so called little things such as colors and font to see how consistent they are across your website and social channels. Just another item that Market Me Social can provide reliable consulting on and implementation.